Two best practices from RoboHelp 9 sample projects
Some days back, I had blogged about the two sample projects that come with Adobe RoboHelp 9. While the primary purpose of these projects is to demonstrate some of the new and old features of RoboHelp,...
View ArticleScannable and visual docs
Someone once tweeted “Learners are always two clicks away from Angry Birds. And that’s why you’d better make teaching & learning engaging.” The more I sift through user feedback, the more I get...
View Article#tcworld 2011 #tekom 2011
The big event of the tcworld event calendar, the tcworld annual conference, was held last month in Wiesbaden, Germany from October 18 to October 20. I had to deliver two presentations and conduct two...
View ArticleMaking Help popular and useful
A common refrain among software users is that the documentation or Help that comes with software is not useful. What’s more it’s boring. As a technical writer, when I receive this feedback, my typical...
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